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Hotel FAQ
After booking a hotel room in Iran, you will receive a confirmation email from Apochi.com. Review this email to verify that your travel details are correct.
Prior to departure, you can access your booking details via a provided link in your confirmation email. For checking the booking details, you need to have your Apochi booking ID and related email address. The you can find your itinerary without signing in.
Still need help?
If you haven't received a confirmation email or can't find your itinerary number, contact our travel experts in Apochi.com.
You can find your hotel's check-in and check-out date and phone number in your confirmation email which you get from Apochi.com.
Check-in
You will need a government-issued ID to check in. To request an earlier check-in time, you should ask hotel directly upon your arrival.
You can check in to most hotels any time between 14:00 PM and midnight. Rooms booked on Apochi.com are guaranteed for late arrival even after midnight.
Check-out
You can check out any time before the hotel's check-out time (Usually 12:00 PM) on the last day of your booking. To request a late check-out time, ask your hotel directly. If approved, additional charges may apply.
Early check-out
Need to end your stay early? You should contact our travel experts in Apochi.com for assistance. Changes made to your booking during your stay could result in additional charges. To read your hotel's Cancellation Policy, check your confirmation email or view your booking online.
Still need help?
If you haven't received a confirmation email or can't find your itinerary number, contact our travel experts in Apochi.com.
At this moment we just handle one way flights. So you should book your domestic flights in Iran one by one.
- Go to the Apochi.com Flights page.
- Enter your travel destinations and dates, and select search one by one to organize all parts of your trip.
Still need help?
If you haven't received a confirmation email or can't find your itinerary number, contact our travel experts in Apochi.com.
To cancel your hotel booking sign in to view your booking by using your booking ID and your email address. In Manage Booking, select Cancel Room and follow the instructions.
If you don’t see the Cancel Room option, it is for one of these reasons:
- Your booking is part of a vacation package or past the hotel’s deadline for free cancellation.
- Online cancel is unavailable for your booking.
- Or you booked a non-refundable rate. These bookings are final and cannot be canceled.
We do not charge a cancel fee, but your hotel might. Check the Rules and Restrictions in your confirmation email from Apochi for more details about change or cancelation policies.
Good to know
If you want to adjust your travel dates, you can change your booking instead of canceling.
For refund information, read Refund timelines. It usually takes 5-7 working days to transfer back the money to your original bank account.
Still need help?
If you haven't received a confirmation email or can't find your itinerary number, contact our travel experts in Apochi.com.
You will need a government-issued ID to check in. In Iran hotels keep passports as a deposit. No worries, you don’t need your passport while you are in the city and it’s more safe to keep it with reception. Money is not acceptable as a deposit for Iranian hotels.
Still need help?
If you haven't received a confirmation email or can't find your itinerary number, contact our travel experts in Apochi.com.
It depends on the hotel, availabilities and the season that you are traveling. Some hotels may charge you for half day price for check-in before 9 AM. But still there is a chance to get in free of charge if there is any available rooms.
Apochi has 2 offices including business center in Iran and Netherlands. You can have meetings, business services or even exchange services or getting money from your international credit cards.
Apochi.com office in Tehran, is the only place in Iran and you can withdraw cash money from your credit cards.
Iran's Domestic Flights FAQ
After booking a flight via Apochi.com, you will receive a confirmation email from Apochi that contains your Apochi booking number and 6-character airline confirmation code. Review this email to verify that your travel details are correct.
Your domestic flight reservations in Iran don’t need for reconfirmation. There is no need to call us or Iranian airlines to reconfirm this reservation.
Unfortunately, we may not make a group flight reservation online. Maximum number of passengers could be 6 for each booking. However, if you contact Apochi.com Sales Offices our travel experts will try and assist you in making your group reservation depends on airline, destination and your flight schedules. Reservations consisting of 7 or more passengers are handled as group flight reservations.
No, at the moment Iranian airlines do not have the online seating facility. Kindly, inform your seat preference to airline staff members at the check-in counter before your departure.
Visa, Master Cards and AMEX are acceptable options for Iranian domestic flight reservation.
At this moment we just handle one way flights. So you should book your domestic flights in Iran one by one.
- Go to the Apochi.com Flights page.
- Enter your travel destinations and dates, and select search one by one to organize all parts of your trip.
Still need help?
If you haven't received a confirmation email or can't find your itinerary number, contact our travel experts in Apochi.com.
For international flights, it is recommended to arrive at airport 2 (two) hours before the scheduled departure time of your flight. For domestic flights in Iran this duration is 1 (one) hour before your departure time.
45 minutes before the scheduled departure time of your domestic flights and 60 minutes before the scheduled departure time of your international flight is the latest time to have the boarding pass.
Easy. You have hotel addresses in the confirmation email that you receive from Apochi.com. Airport transfer services are available 24/7 from IKA and Mehrabad airports to all hotels in Tehran or other cities. Also you can arrange your transfer to/from airport via Apochi.com.
Still need help?
If you haven't received a confirmation email or can't find your itinerary number, contact our travel experts in Apochi.com.
Apochi.com offers most Iranian airlines and almost all possible domestic flights in Iran. Airlines are including: IranAir, Mahan Air*, Kish Air, Qeshm Airlines, Iran AirTours, Iran Aseman Airlines, Ata Airlines, Taban Air, Atrak Air, Zagros Airlines, Caspian Airlines, Taban Air, Payam Air, Meraj Airlines*, and Iranian Naft Airlines.
*At the moment, due to the political sanctions and European laws, we are not allowed to sell Meraj airline and Mahan airways flight tickets. We will start selling online tickets for mentioned airlines when sanction lift again. We do apologies for the inconveniences.
For all listed Iranian airlines Apochi.com issues e-Tickets with up to 65% off.
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